Abstract
Negative recommendations can increase perceived influencer credibility by signaling independence from promotional incentives, yet that benefit need not increase indefinitely with the frequency of criticism. This article develops a sociological and formal account of deinfluencing in which audiences infer latent communicator types – promotional, independently evaluative, or contrarian – from the observed rate of negative judgments. The resulting credibility function is single-peaked: an independence benefit with diminishing returns is offset by an accelerating reputational cost of habitual or strategic negativity.
Keywords
- deinfluencing
- influencer marketing
- credibility
- trust
- signaling
- Bayesian inference
- confirmation bias
- strategic contrarianism